Dear Omegasource Customer:
There will be some big changes coming up in the C-Band world. On January 4th, 2011 Motorola will finish shut down of the 4DTV authorization stream that began December 26th, so programming as we know it will change drastically.
Customers will still be able to use their 4DTV receivers after completing a simple 7-step conversion process and will be able to receive the channels found on satellite W5 only. Some services will no longer be available because they will not be broadcasting on satellite W5. If you wish to continue using your 4DTV receiver you can follow the enclosed 7-step process conversion, this will clear out all other satellites and W5 will be the only satellite available. The conversion cannot be completed until January 4th, 2011. If you do it before this date it will disable your receiver and you will not receive your current programming. The channel assignments will change after the conversion so we have also enclosed the new channel numbers.
Please understand that we will be very busy during this time and expect a long hold time and possibly busy signals. Or you could send us an email at wgs@omegasource.com
For list of channels thet will beavailable from January 4th 2011 click here.
This will be a helpful tool with the conversion process and may save time getting your programming back up and running.
We would like to thank all our customers for their continued support and we look forward to providing programming well into the future.
Sincerely,
Omegasource MTS Inc.
1-866-340-4587
